Adult and Community Education Training (ACE) Free Training

	Adult and Community Education Training (ACE) Free Training
Front-Line’s ACE courses supports Adults within the Murihiku community to access community-based education, foundation skills, and pathways into other learning opportunities at no cost. *COVID-19 Update Under government directed Red, all courses conducted onsite require learners to produce “proof of vaccination” (unless vaccination exempt) and they must wear a mask at all times. Under government directed Orange or Green, whilst we are not mandated (could change) all learners (vaccinated or unvaccinated) will be able to attend onsite. We are happy to take ‘registers of interest’ to conduct online courses for learners that are not vaccinated and proceed with online delivery once numbers allow. NOTE: The above guidelines are subject to change at any time.

Administration Pathway

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Course Info:

The responsibility of a receptionist is increasing and an important part of any business. Come and gain the basic essential skills needed to master an integral part of any business – the reception area.

Within the first minute, interacting with a customer at reception will set the character of the company, and everyone wants it to be a positive experience. Packed with tips, strategies and guidelines, this training has been designed to equip you with the essential skills needed to communicate, make the customer feel important and understand the day to day running of a busy reception area. By the end of this training you will have the basic skills to start a career in reception.

Course Dates 2023:

20 Feb
1 May
24 July

Time: 9am – 3pm

Hospitality Pathway

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Course Info: This hands-on course is the perfect introduction to kickstarting your hospitality career. Training takes place in a working bar so you can experience what it is like behind a bar, serving tables and will give you practical skills and confidence to work in this industry.

Some of the topics included will be:

How to provide consistent, quality service to customers and give the best host experience

Wine and beer knowledge

Pouring the perfect beer and keg changing

Serving wine and beverages

Front of House and Bar etiquette

Table service

Communication, including answering customer questions and complaints

Course Dates 2023:

10 February
4 July
1 September

Time: 9am – 3pm

Increase Your Employability

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It doesn’t matter what age you are, looking for a new job can be daunting and sometimes we don’t know where to start.

Come and find out what employers are looking for!

In this 6 hour course, we will show what is needed in your CV, how to easily create a cover letter that employers will want to read, and how to create that memorable first impression. We will help you to unleash your employability skills and explore the top 5 attributes an employer is looking for.

Course Dates 2023:

13 February

17 July

Time: 9am – 3pm

Computer Refresher

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Course Info:

Life in the modern age can be a challenge.

Technology is involved in almost every aspect of our lives and is forever changing, and often a challenge to keep up. This is where we can help!

This course will give you the opportunity to refresh your existing computer skills or develop your computer confidence further. You will increase your ability to work smarter and manage your use of time at the computer.

Focussing on Microsoft applications that are used daily both in work and in home situations.

The content will cover a broad spectrum of techniques, from quick shortcuts to pivot tables and so much more.

Course Dates 2023:

4 May

3 August

(see Intro to Computing for other 2023 dates)

Time: 9am – 3pm

Introduction to Barista

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Course Info:

Learn the art of Coffee making.

Barista skills are in demand within the hospitality industry. This course offers entry skills and knowledge which assist learners to understand how a coffee machine works, espresso industry terminologies and how to make espresso beverages.

A express style course that can lead onto a in-depth programme.

Course Dates 2023:

16 February

3 May

26 July

16 October

Time: 9am – 3pm

Introduction To Computing

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Course Info:

Basic computer skills are a must have in this dynamic world. Front-Line Training Consultancy is here to help you gain basic knowledge in Microsoft Word, Excel and Outlook.

This course will give you the opportunity to learn the basics of Microsoft Word, Excel and Outlook to provide you with confidence to work with Microsoft Office applications.

This is an entry level course which will be a great resource for someone who is not competent or confident working with Microsoft applications. The content will cover topics such as launching Microsoft applications, creating documents, reviewing and editing documents and printing documents.

Course Dates 2023:

8 February

20 April

15 June

27 July

9 November

Time: 9am – 3pm