 | Adult and Community Education Training (ACE) Free Training |
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Front-Line’s ACE courses supports Adults within the Murihiku community to access community-based education, foundation skills, and pathways into other learning opportunities at no cost. *COVID-19 Update We are happy to take ‘registers of interest’ to conduct online courses for learners that are not vaccinated and proceed with online delivery once numbers allow. |
Course Info:
The responsibility of a receptionist is increasing and an important part of any business. Come and gain the basic essential skills needed to master an integral part of any business – the reception area.
Within the first minute, interacting with a customer at reception will set the character of the company, and everyone wants it to be a positive experience. Packed with tips, strategies and guidelines, this training has been designed to equip you with the essential skills needed to communicate, make the customer feel important and understand the day to day running of a busy reception area. By the end of this training you will have the basic skills to start a career in reception.
Course Dates 2022:
24th March
2nd June
11th August
6th October
Time: 9am – 3pm
Course Info: This hands-on course is the perfect introduction to kickstarting your hospitality career. Training takes place in a working bar so you can experience what it is like behind a bar, serving tables and will give you practical skills and confidence to work in this industry.
Some of the topics included will be:
How to provide consistent, quality service to customers and give the best host experience
Wine and beer knowledge
Pouring the perfect beer and keg changing
Serving wine and beverages
Front of House and Bar etiquette
Table service
Communication, including answering customer questions and complaints
Course Dates 2022:
24th February
5th May
7th July
8th September
Time: 9am – 3pm
Course Info:
It doesn’t matter what age you are, looking for a new job can be daunting and sometimes we don’t know where to start.
Come and find out what employers are looking for!
In this 6 hour course, we will show what is needed in your CV, how to easily create a cover letter that employers will want to read, and how to create that memorable first impression. We will help you to unleash your employability skills and explore the top 5 attributes an employer is looking for.
Course Dates 2022:
3rd March
21st July
15th September
10th November
Time: 9am – 3pm
Course Info:
Life in the modern age can be a challenge.
Technology is involved in almost every aspect of our lives and is forever changing, and often a challenge to keep up. This is where we can help!
This course will give you the opportunity to refresh your existing computer skills or develop your computer confidence further. You will increase your ability to work smarter and manage your use of time at the computer.
Focussing on Microsoft applications that are used daily both in work and in home situations.
The content will cover a broad spectrum of techniques, from quick shortcuts to pivot tables and so much more.
Course Dates 2022:
20th April
1st June
10th August
5th October
Time: 9am – 3pm |
Course Info:
Learn the art of Coffee making.
Barista skills are in demand within the hospitality industry. This course offers entry skills and knowledge which assist learners to understand how a coffee machine works, espresso industry terminologies and how to make espresso beverages.
A express style course that can lead onto a in-depth programme.
Course Dates 2022:
4th March
20th May
22nd July
16th September
Time: 9am – 3pm |
Course Info:
Managing Digital Marketing for your business can be a challenge. Technology and customer preferences are evolving at a rapid rate. Do you have a Digital Marketing Strategy for your business?
In today’s dynamic business environment, customers are spending more time in the cyber space and businesses are actively exploring ways to communicate with potential customer groups. This course will help you analyse the current market and business environment by using some of the best business analysis tools to create a digital marketing strategy for your business.
Once you complete the course you will have knowledge of business and marketing analysis tools, how to create a digital marketing strategy, use best digital channels to reach your customers, strategy implementation and how to track the effectiveness of your digital marketing strategy.
Course Dates 2022:
9th February
Time: 9am – 3pm |
Course Info:
Basic computer skills are a must have in this dynamic world. Front-Line Training Consultancy is here to help you gain basic knowledge in Microsoft Word, Excel and Outlook.
This course will give you the opportunity to learn the basics of Microsoft Word, Excel and Outlook to provide you with confidence to work with Microsoft Office applications.
This is an entry level course which will be a great resource for someone who is not competent or confident working with Microsoft applications. The content will cover topics such as launching Microsoft applications, creating documents, reviewing and editing documents and printing documents.
Course Dates 2022:
25th March
6th May
8th July
9th September
Time: 9am – 3pm |
Course Info:
A one day interactive course full of techniques and strategies to start your sales career, this training will not only help you develop and practice proven sales techniques but will increase your confidence level and understand how the customer wants to buy – and help them do so.
This training is a good introduction to sales that will give you a sound understanding to the basic theory of sales and the skills required to make the right impression and have the customer coming back.
Course Dates 2022:
Please enquire for our next training date
Course Info: Are you equipped with Digital Skills to do your day to day activities?
Digital Skills are extremely important to stay relevant in this ever changing world. Digital Skills will allow you to stay connected and inclusive with your whanau and friends. Also it will help you to conduct day to day activities such as internet banking, video calls, virtual meetings and keep your personal data safe in the cyber space.
Course Dates 2022:
Please enquire for our next training date
Course Info:
Would you like to learn to use social media effectively?
Social media is an important communication channel for you and for your business. You will have some great benefits if you know how to use it and a great marketing channel for anyone who is doing business.
This course is created to share knowledge about different social media platforms and how to use this tool for your day to day activities and use it as marketing platforms for your business.
In this 4 hour course we will cover:
Course Info:
Would you like to learn to use social media effectively?
Social media is an important communication channel for you and for your business. You will have some great benefits if you know how to use it and a great marketing channel for anyone who is doing business.
This course is created to share knowledge about different social media platforms and how to use this tool for your day to day activities and use it as marketing platforms for your business.
In this 4 hour course we will cover:
Course Dates 2022:
Please enquire for our next training date
08002UPSKILL | reception@front-line.co.nz
416 Dee Street, Invercargill 9840
